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 General X-Cart Management
If you are an existing owner of an X-Cart e-commerce shopping cart, you may be in a position where you wish to get more out of it, but don't know where to start with the code and templates.
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Adding Products to Your Shop
If you need to get your shop up and running, but still have to add all of your products, we can take care of this task, leaving you to do something more productive.
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X-Cart Security
X-Cart can be a complicated product to install and in the rush to start trading, you may have overlooked some basic security procedures. There are many cases of X-Cart stores being targetted by hackers. Let a professional check your store before it's too late.
Your Next Step...
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Some free Independent Advice
The most important thing with running an x-cart shop is to find the right hosting company. This is absolutely imperative and can make or break an e-commerce shop. X-cart software can be particularly fussy with hosting technology and you therefore need someone with experience of hosting x-cart.
Sometimes you will be lucky and a "general" hosting company and server will run your shop ok, but the majority of the "big boys" hosting companies tend to not meet x-cart's requirements.
For example, hosts are always updating software on their servers, but if they don't know the impact that could have on x-cart then you will get problems and the host won't know how or why. That is why there are always lots of technical support questions after such an upgrade, particularly people wanting to know why their x-cart shop has stopped working, which of course means they are losing money. With an x-cart specialist host, these problems are rare. However, over a period of time, there are going to be questions and problems and you will get quicker resolution (different to quicker response) with a specialist.
So you need to find someone experienced in hosting x-cart, not only to give you the performance you need, but to give you the support when you get problems, as you probably will encounter. At Lumino we don't get involved in hosting - for the reasons mentioned above, it requires specialist companies; people who spend all day every day managing servers. Any recommendation we make is based on support - as specialist hosts will all give you good performance.
In the USA we have worked with several hosts; there are really only 2 main ones though. However, both give very different levels of support. Of course when things are fine, support is easy, but when we had an extremely difficult issue with a payment gateway, one company buried its head in the sand and simply avoided the problem hoping it would go away. In the end it did, along with many other of our clients, ending up at EWD Hosting who approached the problem tenaciously and professionally ensuring the problem was soon resolved. For that reason in America we recommend EWD Hosting.
In Europe we can recommend Clook Internet as their support is true 24/7, we can vouch for that(!) and you often end up with a couple of technicians, not just responding, but solving problems.
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